1. User Agreement

    TECHMERV VENTURES PRIVATE LIMITED ("we," "us," or "our") manages Techmerv Ventures, delivering a trusted and safeguarded transaction experience for all users ("you," or "your"). By accessing or using our payment services, users agree to comply with all applicable terms outlined herein. This agreement governs the relationship between the user and the platform. Users must review these terms carefully before proceeding. Continued use of the services constitutes acceptance of the current terms. The company reserves the right to revise these conditions periodically. 

  2. Account Registration

    To access the services, users must create an account by providing accurate and complete information. Users are responsible for maintaining the confidentiality of their login credentials. Any unauthorized use must be reported immediately. Incomplete or incorrect details may result in restricted access. The platform reserves the right to verify and validate all user information.

  3. Authorized Users

    Only individuals who are legally eligible may use or access the services. Users may not allow others to access their accounts without prior approval. Any action taken through a user’s account is deemed to have been authorized by the account holder. Sharing login credentials is strongly discouraged. The platform is not responsible for losses due to unauthorized account access.

  4. Service Description

    The payment gateway facilitates online transactions between businesses and their customers. It offers features including collections, settlements, and transaction tracking. The scope of services may expand or change over time. Users are encouraged to stay updated through official communications. The platform does not guarantee service availability at all times.

  5. Fees and Charges

    Users may be subject to service fees, which are clearly stated during onboarding or in subsequent communications. All applicable charges are non-refundable unless stated otherwise. The platform may revise fee structures with prior notice. Users are advised to regularly review fee updates. Delays in fee payments may impact service continuity.

  6. Payment Processing

    The platform enables secure transaction routing through verified channels. Payments are processed subject to verification and regulatory checks. Processing times may vary based on the nature of the transaction. Users must ensure accurate input of payment details. Any processing errors should be reported promptly for investigation.

  7. Security Measures

    Robust technical and organizational measures are in place to safeguard user data and transactions. Encryption, multi-factor authentication, and activity monitoring are part of our standard protocols. Users are advised not to share credentials with others. While we strive for protection, no system is immune to risks. Users play a key role in maintaining account security.

  8. User Responsibilities

    Users must ensure their activities comply with applicable rules and ethical standards. Misuse of services or providing false information may result in account suspension. It is the user's responsibility to update their account details regularly. All actions performed under a user’s account are their liability. Cooperation during investigations is mandatory.

  9. Prohibited Activities

    The platform must not be used for unlawful, fraudulent, or harmful purposes. Activities such as impersonation, data tampering, and spamming are strictly forbidden. Users may not exploit system vulnerabilities or interfere with other users’ access. Violations can lead to permanent account termination. Legal action may be pursued where necessary.

  10. Intellectual Property Rights

    All content, trademarks, logos, and software on the platform are protected intellectual property. Users may not reproduce, alter, or distribute proprietary materials without written consent. Use of the platform does not transfer any ownership rights. Unauthorized use may attract legal consequences. Respect for intellectual property is essential.

  11. Data Security

    We adopt industry practices to protect personal and transaction data from unauthorized access or breaches. Information is stored in secured environments with restricted access. Users should immediately report suspected data leaks. We periodically test and improve our systems for enhanced safety. Responsibility for safe browsing also lies with users.

  12. Privacy Policy

    User privacy is respected and governed by our comprehensive Privacy Policy. Information collected is used strictly for operational and regulatory purposes. Data sharing is limited to necessary parties and governed by strict protocols. Consent is obtained where required. Users are encouraged to review the Privacy Policy regularly.

  13. Termination

    Either party may terminate this agreement under specific circumstances outlined here. Account termination may result from inactivity, violations, or upon user request. Upon termination, access to services will be revoked. Any dues or pending settlements must be cleared. Certain obligations may continue even after account closure.

  14. Limitation of Liability

    The platform is not liable for indirect or consequential losses arising from service use. While we strive for reliability, occasional disruptions may occur. Liability is limited to the amount of fees paid for the affected service. Users are responsible for understanding service scope and risks. Some limitations may not apply under specific laws.

  15. Indemnification

    Users agree to indemnify the platform against any claims, losses, or damages arising from their actions. This includes legal expenses incurred from third-party disputes linked to user conduct. Indemnity applies to breaches of terms, legal violations, and unauthorized activities. Cooperation in resolution efforts is expected. Users must act responsibly at all times.

  16. Force Majeure

    The platform is not liable for delays or failures caused by factors beyond its control. These include, but are not limited to, technical failures, regulatory changes, or natural events. Obligations may be suspended during such events. Reasonable efforts will be made to resume services promptly. Users will be informed of any prolonged disruption.

  17. Governing Law

    These terms are governed by Indian laws. All services and user interactions must align with the Indian legal standards. Any inconsistencies will be interpreted in accordance with these laws. Users are expected to comply with all legal obligations. The governing law clause ensures jurisdictional clarity.

  18. Dispute Resolution

    In the event of a dispute, parties are encouraged to seek amicable resolution through communication. Failing which, formal arbitration or legal procedures may be initiated under applicable law. Dispute venues will be as determined by the platform’s jurisdiction. All decisions will be final and binding. Timely resolution remains a shared priority.

  19. Modification of Terms

    The platform reserves the right to update these terms at any time. Users will be notified of significant changes via email or announcements. Continued use after modifications indicates acceptance of the new terms. Users are advised to review terms periodically. Historical versions may be archived for reference.

  20. Contact Information

    For queries, concerns, or feedback regarding these terms, users may contact us via email at info@techmervventures.com. Details are available on the website’s Contact page. Support teams will respond during business hours. Accurate and clear queries help expedite resolutions. We value transparency and user communication.