1. Personal Information

    For TECHMERV VENTURES PRIVATE LIMITED ("we," "us," or "our"), the operators of Techmerv Ventures, safeguarding user ("you," or "your") privacy is a top priority. We collect only essential personal information needed to offer and improve our payment services. This includes contact details, account credentials, and verification documents. The information you provide helps us identify and communicate with you effectively. We take your privacy seriously and use your data responsibly. Personal details are never disclosed without lawful reasons.

  2. Data Collection

    We collect data when you register, browse, transact, or contact our support team. Information may include browser type, IP address, device details, and access time. All data is collected for operational, compliance, and analytical purposes. We avoid collecting anything unnecessary. Data gathering processes are clearly communicated to ensure transparency.

  3. Usage Information

    We log user interactions to monitor performance, detect issues, and enhance your experience. This may include clicks, login history, and feature usage patterns. Such information helps us refine service delivery and maintain technical stability. It is never used for unauthorized profiling. Your usage data stays within the platform's operational limits.

  4. Cookies

    Cookies are used to recognize your preferences and enhance site functionality. These small files help us tailor content and remember login sessions. You may disable cookies through your browser, though some features may be affected. We never store sensitive information in cookies. Our use of cookies is compliant with applicable laws.

  5. Security Measures

    We implement robust safeguards to protect your personal and transactional data from unauthorized access. Measures include firewalls, restricted access, and authentication protocols. Our systems are tested regularly for vulnerabilities. Data protection is a shared responsibility, and users are urged to protect their credentials. Security remains a top operational priority.

  6. Third-Party Services

    Some services may involve verified third-party providers for transaction processing or compliance. We ensure these parties follow strict data protection norms. Information shared with them is minimal and purpose-specific. We are not liable for their independent practices. Users are encouraged to review third-party privacy terms separately.

  7. Data Retention

    We retain user information only as long as necessary for regulatory, operational, or business requirements. Once the retention period ends, data is securely deleted or anonymized. You may request data removal subject to applicable conditions. Retention timelines vary based on service type. We are committed to responsible data management.

  8. Information Sharing

    Your data is never sold, rented, or traded. It is shared only with authorized entities, such as regulators or service providers, when legally required. All sharing is limited, documented, and purpose-bound. We take steps to ensure recipients uphold data protection standards. Your trust guides our data handling policies.

  9. Legal Obligations

    We may disclose your information to comply with lawful requirements or respond to valid requests from authorities. Such disclosures are made with proper documentation and oversight. We ensure minimal exposure of your data during such processes. Users will be informed when possible, unless restricted by legal directives.

  10. User Rights

    You have the right to access, correct, update, or delete your personal information. Requests can be raised through our support team and will be processed within a reasonable timeframe. Users may also request restrictions on certain types of data processing. Exercising your rights will not affect your access to services.

  11. Consent

    By using our platform, you agree to the terms laid out in this Privacy Policy. You may withdraw your consent at any time, subject to legal and operational limitations. Consent withdrawal may affect access to certain features. We clearly request consent before collecting or using sensitive data. Your agreement is recorded and respected.

  12. Opt-Out Options

    You can opt out of non-essential communications like promotional emails or notifications. Settings for such preferences are available in your account dashboard or via unsubscribe links. Even after opting out, you may receive critical service-related alerts. We honor your communication choices without compromising core service functions.

  13. Children's Privacy

    Our services are not intended for users who are below the age of 18. We do not knowingly collect data from children. If such data is discovered, it will be promptly deleted. Parents or guardians may contact us to request removal. Responsible access is expected from all users.

  14. Changes to Privacy Policy

    We may revise this Privacy Policy to reflect changes in practices, regulations, or services. Any updates will be posted on our website, with changes clearly marked. Major updates may also be communicated via email. Continued use after changes implies acceptance. We encourage users to review the policy periodically.

  15. PCI DSS Compliance

    Our payment systems adhere to PCI DSS standards to protect cardholder data. All transactions are processed in line with strict security requirements. Compliance is audited regularly to maintain certification. We follow best practices for safe storage and transmission. Users benefit from a structured and secure card data environment.

  16. Encryption

    Sensitive data transmitted through our platform is protected using advanced encryption methods. Encryption ensures that information remains confidential during transit and storage. Our systems are routinely updated to meet modern encryption standards. This safeguards critical user details. Encryption is a fundamental layer of our security architecture.

  17. Data Breach Notification

    In the unlikely event of a data breach, users will be informed promptly. We will disclose the nature, scope, and steps taken to mitigate the issue. Notification will be sent through official channels with relevant instructions. User cooperation may be requested during investigations. Our goal is swift resolution and full transparency.

  18. Contact Information

    For queries or concerns regarding privacy practices, users may reach us through email at info@techmervventures.com. Contact details are available on our website’s Contact page. We aim to respond within standard business hours. Clear and specific messages help us resolve issues efficiently. Your feedback is always welcome.